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Coastal Maine Botanical Gardens
(207) 633 - 8000    132 Botanical Gardens Drive, Boothbay, Maine 04537
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 HOSTED ECOMMERCE SITE TERMS OF SERVICE

V12.1.3.16976

The operator of this site (“Operator”) has built this site with TAM Intelliware, a division of Lode Data Systems, Inc. (“LDS”). As host of the site, LDS will have access to personal data and information that is collected by or provided to the site. LDS will manage all such data according to its Privacy Policy in order to protect the privacy of your information, and LDS provides access to the site according to its Terms of Service. By using the site, you accept and agree to be bound and abide by our Terms of Service and our Privacy Policy. If you do not agree, please do not access or use the site.

The content of the site is provided by Operator, and any purchase, agreement, communication, or other transaction you engage in via the site is solely between you and Operator. LDS is not responsible for the delivery or quality of any goods or services sold or advertised through this site. Any opinions or views expressed on this site do not necessarily reflect those of LDS, and LDS does not review, verify, endorse, or otherwise vouch for the content of this site, nor is LDS in any way responsible for the content of this site. LDS WILL NOT BE HELD LIABLE FOR ANY LOSS, DAMAGE, OR OTHER CLAIM ARISING AS A RESULT OF YOUR USE OF THIS SITE. LDS AND ITS LICENSORS DISCLAIM ANY WARRANTY OF TITLE OR ANY OTHER WARRANTIES FOR ANY OF OPERATOR’S OFFERING(S) OR ANY THIRD PARTY PRODUCT(S). Please see the Terms of Service for additional limitations and exclusions.

 Privacy Policy

By making a purchase, you are consenting to receive emails from Coastal Maine Botanical Gardens as described in CMBG's privacy policy. This includes for marketing purposes. You can unsubscribe at any time. Know that CMBG will always treat your personal details with the utmost care and will never sell them to other companies. For further information on how we use your information, please see the full policy below.

Privacy Policy

Effective: 11-01-2018

Coastal Maine Botanical Gardens ("us", "we", or "our") operates the https://www.mainegardens.org website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.mainegardens.org

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Coastal Maine Botanical Gardens uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To send you promotional information about CMBG or the Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Coastal Maine Botanical Gardens will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Coastal Maine Botanical Gardens may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Coastal Maine Botanical Gardens
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mainegardens.org

 Security

SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 Shipping and Return Policy

Ticket Refund Policy:

Tickets are non-refundable. In the event of extreme weather, we’ll post a closure statement both on our website and our Facebook page. Announcements will also be made via the local news closure lists. In such an event, we will refund the full price of your ticket(s). Since our system does not store your credit card information, our customer service team will send you an email reminding you to contact us either for a refund or to reschedule your visit for an open night of the event. We do not issue refunds if local conditions prevent you from using your tickets when the Gardens is open. However, you may always apply the cost of your ticket(s) towards a Gardens membership, or use them for admission during our regular season, April through October. This is also an option for those holding tickets to a canceled event.


Merchandise Refund Policy:

Refunds for merchandise ordered via our website are valid within one year with receipt. Within five (5) business days upon receipt of the returned merchandise, funds will be issued as a credit on the card used at time of purchase. To inquire about returning your purchase, please contact the Gardenshop at 207-633-8087 or Gardenshop@MaineGardens.org. If your message is received outside business hours, someone will get back to you.


Educational Event/Program Refund Policy:

Please call us to cancel your class or program registration, 207-633-8000. Please note, a 10% fee will be charged in event of a cancellation.

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